Contact information

For general inquiries: info@lhamour.mn

For marketing inquiries: marketing@lhamour.mn

For distribution inquiries: export@lhamour.mn


Frequently asked questions

What does LHAMOUR mean?

 

LHAMOUR represents LOVE, hence all OUR products are made with love :)

LHAMO - is the name of the niece of OUR Founder and CEO.

AMOUR - derives from the French word for love "L'amour"

 

Where is Mongolia located?

 

Mongolia is a landlocked country located between Russia and China. It is the land of the eternal blue sky and, to give you a better sense, it is 5 times bigger than Germany :)

 

Mongolia is one of the least populated countries in the world with and due to its vast landscape and rich natural resources, it is one of the few last original places where you can find kilometers wide places that have never been touched by humans before.

Due to its location, the shipping process might be not that easy at the beginning, so please bare with us when we try and ship to you :)

 

What ingredients do you use?

 

We use the finest and most unique Mongolian natural ingredients such as sea buckthorn oil, rosehip, thyme, goat milk, yak milk, sheep tail fat, beeswax, honey and etc., combining with internationally recognized high quality organic ingredients such as coconut oil, shea butter, olive oil, soybean oil and sunflower. All Mongolian ingredients are sourced locally. We work together with herders and farmers, as well with bigger suppliers to guarantee the quality of the ingredients.

 

What is the shelf life of your products?

 

Natural products have a shorter shelf life than products with synthetic ingredients. We try to stay as natural as possible and do not include harsh synthetic preservatives. As of now, none of our products have water content in it, so the shelf life is not too short.

WE like to take fresh bread as comparison and pride ourselves with the fact that we provide our customers with the freshest and newest skincare products. Therefore, it is important for customers to take the shelf life into consideration when using it on a daily basis.

 

The shelf life of our products are:

  • Oils and butters: 1 year after production
  • Scrubs and bath bombs: 6 months after production
  • Natural soaps: 2 years after production
  • Konjac sponge: 2 years if not opened, 2-3 months usage